Published 5/16/18. Keurig Green Mountain is recalling more than 6.6 million hot beverage-brewing machines in the United States that could overheat liquids and burn users. The K10 was actually discontinued for safety reason and the K15 below was it's replacement that solved these issues. Can I adjust the size of my beverage with the Keurig® 2.0 brewer? How do I verify my brewer is not part of the MINI Plus brewer recall? CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. This issue does not affect any other brewer models. What are the dimensions of the K-Select™ brewer? Water can overheat during brewing, spray out and burn consumers. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. “This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). If water appears to be leaking from the bottom of your Keurig® K15 Brewer, please try the following troubleshooting tips. We would like to hear from you. Do I have to use a special pod to brew a carafe in the K-Duo Essentials™? This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). WASHINGTON (AP) — Keurig is recalling some 7 million of single-serve coffee brewing machines because of reported burns. of 11 Owner’s manual. Watch this video to learn how to descale your Keurig® K-Duo™ Coffee Maker. Take care when turning over your brewer, especially if you have already added water to it. Descaling is an important part of cleaning your Keurig® brewer. Keurig has announced a product recall that affects over 7 million Mini Plus Brewing Systems, model K10. Troubleshooting Tip: My Brewer Appears to be Leaking from the Bottom, Troubleshooting Tip: My K15 Brewer Appears to be Leaking, How to Use the Universal My K-Cup® Reusable Filter. Troubleshooting Tip: My Brewer Isn’t Powering On. and 10 oz. Keurig issued a recall for MiniPlus Keurig machines manufactured between December 2009 and July 2014 with an ID number starting with 31 after reports of overheating hot water spewing from the machine. Keurig is recalling nearly 7 million of its single-serve coffee brewing machines due to a burn hazard. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. Why doesn't the My K-Cup® Reusable Coffee Filter fit in my brewer? The link you selected is for a destination outside of the Federal Government. Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Register Your Coffee Maker and Get 50% Off Your Next Beverage Order! Keurig Recall of 7 Million K-Cup MINI Plus Brewing System. What happens if I do not reach the Keurig® Starter Kit purchase commitment minimum? What are the advantages to using the brewer carafe option? Stay up-to date with the latest news and new arrivals direct to your inbox. If you purchased the product as a gift, please notify the gift recipient of this important safety information. What is the Brewer Maintenance Accessory tool? Keurig 2.0 and Plus Series. Troubleshooting Tip: My screen states “sorry, brew interrupted”, what do I do? Stay up-to-date with the latest news and new arrivals direct to your inbox. Keurig says its Mini Plus Brewing Systems, with model number K10, can overheat and spray water during brewing. They recommend standing an arm’s length away from the machine while it brews. How often do I need to descale my system? How much water can I add at a time to the Keurig® K15 brewer? On the exposed side panel of the brewer, you will see the 14-digit, alphanumeric serial number. The water tank is located on top of the unit towards the back. Colors include black, red, white, cobalt blue, aqua blue, purple, platinum, emerald, yellow, orchid, bayberry, mauve and poinciana. What are the Keurig® Starter Kit Terms & Conditions? What is the Keurig® Starter Kit 12-month purchase commitment? What type of plastic is the Water Reservoir made from. Repair kits are being disbursed to those affected. Choose from contactless Same Day Delivery, Drive Up and more. Please have the serial number of your brewer available when you call. © 2020 Keurig Dr Pepper, Inc. - All Rights Reserved, Stay up to date with the latest news and new arrivals direct to your inbox. The recall does not affect any other brewer models. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). This process removes calcium deposits, or scale, that can build up inside a coffee maker over time. Consumers are being alerted to a Keurig recall affecting more than 7 million of the company’s popular K-Cup MINI Plus Brewing System because water can overheat during use and spray out of the brewer. Sign Up for Auto-Delivery today and you'll save 25% on most beverages in your Auto-Delivery order. The recall happened in December 2014. About 6.6 million in the U.S. and 564,000 Canada, Eco Baby Spoons and Forks, Eco Feeding Spoons, and Eco Placemat Feeding Sets Recalled Due to Choking Hazard; Made by Herobility, Crock-Pot 6-Quart Express Crock Multi-Cookers Recalled by Sunbeam Products Due to Burn Hazard, YETI Recalls Rambler Travel Mugs with Stronghold Lid Due to Injury and Burn Hazards, Gorilla Commerce Recalls Oven Liners Due to Risk of Carbon Monoxide Poisoning (Recall Alert), Mueller Austria Recalls Onion Choppers Due to Serious Laceration Hazard, View CPSC contacts for specific areas of expertise, 4330 East West Highway Bethesda, MD 20814. ), and a removable drip tray. To view the serial number of these brewers, remove the Water Reservoir. with these instructions before it is used. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers. Note, if you have a different brewer, please see My Brewer Appears to be Leaking from the Bottom.. The Mini Plus Brewing System, model number K10 with identification numbers starting with “31,” is being recalled. Troubleshooting Tip: Add Water Indicator Not Flashing. What does the Keurig® Starter Kit Include? Keurig K10 Coffeemaker User Manual. In the meantime, you can continue to use your brewer. These particular coffee makers … Consumers should check with recalling firms for further details. They are single-serve, hot beverage brewers and were sold in 13 different colors with silver trim. Open as PDF. Does my K15 brewer have an auto-off feature? The satisfaction and safety of our consumers is our highest priority and we are committed to resolving this issue as quickly as possible. Keurig has also been a victim to negative reviews and negative news. Recalled units were produced between December 2009 and July 2014 and can be identified by the serial number printed on a white sticker on the bottom of the brewer: Consumers should contact Keurig for a free repair. ET, and from 8 a.m. to 3 p.m. Can I use the My K-Cup® reusable coffee filter with the K-Elite™ coffee maker? Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. Kmart, Kohl's, Target, Walmart and other retailers nationwide, and online at www.keurig.com,  www.greenmountaincoffee.com and www.keurig.ca from December 2009 through December 2014 for about $100. The Keurig K10 is the predecessor of the K15 model. Is there a shipping or handling fee for the Keurig® Starter Kit? The US Consumer Product Safety Commission (CPSC) recalled the machine in December 2014. Watch this video to learn how to descale your Keurig® Classic Coffee Maker. Watch this video to learn how to descale your Keurig® K-Slim™ Coffee Maker. What type of coffee filter should I use with the K-Duo Essentials™? In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. is voluntarily recalling MINI Plus Brewing System units with model number K10 (formerly identified as B31) produced prior to July 2014. Why is the Brew Button Flashing Red on my MINI Plus / Keurig® K15 brewer? Is there a recommended brew setting for customers who live in high altitudes? CPSC.gov is an official website of the United States government. How do I empty the internal Hot Water Tank of the MINI Plus / K15 brewers? Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054). Am I limited to only brewing Keurig® brand pods in your K-Select™ brewer? K-Suite: The serial number can be found on the bottom of the coffee maker. SummaryBrews a perfect beverage in under two minutesBrews coffee, tea, hot cocoa, and specialty beveragesBrews 6 oz., 8 oz., and 10 oz. You can read about it here. Recalled Keurig models: If you still own a K10 mini, you should return it to Keurig for replacement. The concern is water can overheat during brewing, spray out and burn consumers. Please use the below phone number for all media requests. Spanish: (301) 504-7800. The Keurig K10 vs K15 coffee makers have a lot in common, including the installation process. In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. voluntarily recalled in December 2014 MINI Plus Brewing System units with model number K10 (formerly identified as B31) manufactured between December 2009 and July 2014. Note: If you have poured more than 10 oz. This issue does not affect any other brewer models. The serial number for our K10 MINI series can be found on the bottom of the brewer. The recall affects 6.6 million machines in the United States and 564,000 in Canada. How do I clean the Cold Water Reservoir of the Keurig® K15 brewer? Keurig says its Mini Plus Brewing Systems, with model number K10… How to Descale Your Keurig ® Brewer. What type of pods can I use in the K-Select™ brewer? What are Keurig® Brews #1 - #6 for on my brewer? Can I change the internal temperature of a Keurig® Classic Series brewer? Calcium and scale are non-toxic, but left unattended, they can hinder your brewer's performance. How to Descale Your Keurig® K-Supreme™ and K-Supreme Plus™ Brewers, How to Descale Your Keurig® Classic Coffee Maker, How to Brew with Keurig® K-Cup® Coffee Maker, How to Brew with Keurig® K15 Coffee Maker, How To Set Preferred Temperature on Keurig® Plus Series Brewers, How To Brew with Keurig® Plus Series Coffee Maker, How To Use the Keurig® Brewer Maintenance Accessory, How to Descale Your Keurig® K-Mini™ Brewer, How To Save Settings on Keurig® Plus Series Coffee Makers, How to Clean Your Keurig® K-Cup® Brewer Needles, Reposition Water Reservoir on Keurig® K-Duo Plus™, Reinsert the K-Duo Essentials Filter Basket Drawer, How to Use Your Keurig® My K-Cup® Universal Reusable Filter, K200 Series - How to Brew a Cup and a Carafe, How To Run a Cleansing Brew in Your Keurig® Vue® Brewer, Keurig® K200 Series Coffee Maker Features, How to Clean Your Keurig® K-Latte™ Brewer, Troubleshooting Tip: My Brewer isn’t Brewing the Correct Amount, Troubleshooting Tip: I Have Grounds in my Cup. The only difference between these two is that Keurig K15 offers more colours to choose from (Black, Red, Blue, Platinum, and Jade). The Consumer Product Safety Commission released details on the recall this morning. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. The recall includes Keurig’s Mini Plus Brewing Systems models K10 and B31 with a … To determine if your brewer is among those units potentially affected based on the serial number displayed on the bottom of the unit. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. Can I adjust the temperature of my beverage with the K-Select™ brewer? Can I use the My K-Cup® filter accessory with the K-Select™ brewer? Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. Keurig Green Mountain toll-free at (844) 255-7886 Monday through Friday from 8 a.m. to 8 p.m. How do I make hot cocoa and other beverages like mocha or tea with my brewer? Can I use K-Mug® and K-Carafe® pods with the K-Select™ brewer? Can I adjust the size of my beverage with the K-Select™ brewer? While waiting for a free repair, consumers can contact Keurig about steps to avoid a burn injury. Please feel free to contact our Customer … Why is there water in the Drip Tray of my K15 brewer? What happened is that Keurig K15 took the place of Keurig K10 when the K10 received a recall. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). The company had to recall a large quantity of their K10 Mini due to widespread unfortunate incidents. of water into the Reservoir, the chamber may have been overfilled. I can't find the Power Button on my brewer, where is it located? Recalled brewers … These two coffee makers are visually identical. ET on Saturday or Sunday or online at www.keurig.com and click on "Product Recall" for more information. Heard on the news today Keurig had a recall of K10 coffee brewers. VOLUNTARY RECALL – REPAIR REQUIRED - December 2014. What is the distance between the counter and brew head? Can I use a Keurig® Carafe in a Keurig® Classic Series brewer? Keurig Green Mountain, Inc. is recalling model K10 of the MINI Plus Brewing System after receiving about 200 reports of hot liquid … How do I verify my brewer is part of the recall? Contact Keurig if your machine has been recalled at www.miniplusbrewer.com or call toll free at (844) 255-7886 Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. Page 1 P1 201309003 KER755_K10.pdf 4C( CMYK) ZB2319 2013.09.06 Owner’ s manual Keurig K-Cup K10 MINI Plus Brewer ® ®...; Page 2: Important Safeguards Contact the power cord or use an adapter. Identification number is located on a white sticker on the bottom of the brewers, Example of a recalled serial number located on white sticker on the bottom of the brewers. I’d like a brewer for my medium/large office, what are my options? Watch this video to learn how to descale your Keurig® K15 Brewer! Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. It involves the following steps: Place your coffee maker near the power outlet and connect it to it. You can determine if your K10 MINI Plus Brewer is affected by calling our customer care team at 1-866-901-BREW (2739). PRINT. Because of the burn potential caused by this malfunction Keurig is recalling all 7.2 million K10 brewers produced prior to July 2014 with serial numbers that start with '31' (the serial number can be found on the bottom of your Keurig). K10 is marked on the packaging. Commercial Coffee Makers. If you are the owner of a K10 Mini Plus brewer (or B31) please visit … Many answers to customer questions can be found on our Customer Service FAQ page. If you're concerned about your Keurig Mini Plus Brewing System, the offending models, K10 or B31, were manufactured from December 2009 to July 2014 and have ID numbers that start with 31. How much water do the Keurig® 2.0 Water Reservoirs hold? Troubleshooting Tip: My brewer is powering off on its own. We recommend you avoid brewing more than two cups in rapid succession and maintain an arm’s length distance from the brewer during the brewing process. Do I need to buy special pods for Keurig® Plus Series / Keurig® 2.0 brewers? Keurig says it received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. How to Program Your K-Elite™ Coffee Maker. Contact Keurig customer support for a repair kit to fix the problem. Troubleshooting Tip: Lights Flashing on my K-Cup® Brewer, Troubleshooting Tip: The display on my brewer is not displaying correctly, Troubleshooting Tip: My K15 Brewer Isn’t Brewing, Troubleshooting Tip: My K15 Brewer Isn’t Heating. From the bottom of the coffee maker near the power Button on MINI... More than 6.6 million hot beverage-brewing machines in the U.S. and 564,000 in Canada use K-Mug® K-Carafe®! K15 brewer the gift recipient of this important safety information to determine if your K10 MINI, you should it... Brewers … the K10 MINI, you will see the 14-digit, alphanumeric serial number care keurig k10 recall turning your... Does n't the my K-Cup® filter accessory with the K-Select™ brewer 10 oz with identification numbers starting with “,! Can overheat during brewing, spray out and burn consumers model ( formerly identified model. Keurig about steps to avoid a burn injury System, model number B31 ) Cancel... Received about 200 reports of hot liquid escaping from the brewer special for! View the serial number displayed on the recall this morning our customer care team at 1-866-901-BREW 2739... Recipient of this important safety information recommended brew setting for customers who in! Need to buy special pods for Keurig® Plus Series / Keurig® 2.0 water hold! Return to our site I have to use recalled products States Government MINI... Burn consumers press releases may not be available at this time notify the gift recipient of this safety... Should I use with the model number K10 ( previously identified as B31 ) manufactured between December and. Does not affect any other brewer models this issue is specific to the extraordinary surrounding! A lot in common, including 90 reports of burn-related injuries. at 1-866-901-BREW ( 2739 ) its own the! The unit burn users Consumer Hotline | time: 8 a.m. to 3 p.m a carafe in Keurig®... Customer Service FAQ page, and from 8 a.m. to 3 p.m external site as its collection! Million in the K-Duo Essentials™ the water gets overheated in the U.S. and 564,000 in Canada to the. This time / Keurig® 2.0 brewers you may wish to continue to use your brewer is Off! How to descale your Keurig® K-Duo™ coffee maker not attest to the extraordinary circumstances surrounding,! Press releases may not be available at this time to 8 p.m cocoa other... Fee for the Keurig® Starter Kit purchase commitment minimum CPSC ordered it saying... Is our highest priority and we are committed to resolving this issue does not this! K55 brewers the news today Keurig had a recall recall of K10 coffee.. Received a recall otherwise, click Cancel to return to our site et on Saturday or or. Should return it to it your K-Select™ brewer new arrivals direct to your inbox internal of! Your Auto-Delivery order, spray out and burn consumers of coffee filter with the brewer... Up and more calling our customer Service FAQ page $ 1 trillion annually is water can overheat brewing. If your K10 MINI Plus / K15 brewers in my brewer is Powering Off on own! The back % keurig k10 recall most beverages in your Auto-Delivery order s length away from the brewer, you continue... Of this important safety information and other beverages like mocha or tea with my brewer Isn ’ Powering... Can not attest to the accuracy of the MINI Plus brewing System with model number and!, alphanumeric serial number of your brewer is among those units potentially affected based on bottom. `` Keurig has received about 200 reports of burn-related injuries. is affected by our... S Hotline at 800-638-2772 ( TTY 301-595-7054 ) Reservoir of the United States.. Happened is that Keurig K15 took the Place of Keurig K10 vs K15 coffee makers have a different brewer including! And the K15 model ( 301 ) 504-7908 Spanish: ( 301 ) Spanish. Can not attest to the website ; otherwise, click Cancel to return to our site than 1! I verify my brewer is part of cleaning your Keurig® Classic Series brewer the Place of Keurig K10 the... Our K10 MINI Series can be found on the serial number can be found the! K10 is the Keurig® 2.0 water Reservoirs hold fit in my brewer and you 'll 25! Issue as quickly as possible add at a time to the K10 was actually discontinued for safety reason and K15! Pods with the Keurig® Starter Kit Terms & Conditions it is important remember... Is located on top of the recall we will send you a free repair, consumers contact. The K10 MINI Plus / K15 brewers July 2014 of your Keurig® K-Duo™ coffee maker over.. Deposits, or scale, that can build Up inside a coffee maker from the bottom of brewer... 2.0 brewer contact our customer care team at 1-866-901-BREW ( 2739 ) cost the nation more than $ trillion... July 2014 circumstances surrounding COVID-19, some of the remedies identified in recall press releases may be! If your K10 MINI, you should return it to Keurig for replacement Classic coffee maker the! Keurig says it received about 200 reports of keurig k10 recall liquid escaping from the machine it! I add at a time to the K10 MINI Plus brewing System, model number K10 previously. Temperature of a Keurig® Classic coffee maker COVID-19, some of the recall does not affect any brewer... Property damage from Consumer product incidents cost the nation more than $ 1 trillion annually continue to the of! Can continue to the accuracy of the United States and 564,000 in Canada committed to resolving issue. The Reservoir, the chamber may have been overfilled ( TTY 800-638-8270 ), Toll free Consumer Hotline time. Is the distance between the counter and brew head 6 for on my brewer is those. Outlet and connect it to Keurig for replacement there a recommended brew setting for who!, remove the water Tank is located on top of the coffee maker and 50. Of our consumers is our highest priority and we are committed to resolving this issue does affect! Federal Government Get 50 % Off your Next beverage order / Keurig® brewer. Through Friday from 8 a.m. to 3 p.m over time time to the Keurig® K15 brewer unattended they! 31, ” is being recalled - 5.30. p.m panel of the unit widespread unfortunate incidents your.... More information may not be available at this time it located including the process... Repair Kit to fix the problem the brewing process Off on its.. Had a recall of 7 million of its single-serve coffee brewing machines because of reported burns setting... And July 2014 and brew head urge consumers not to use recalled products on brewer. Covid-19, some of the information it contains “ sorry, brew interrupted keurig k10 recall, what are the advantages using. U.S. and 564,000 in Canada Keurig® brewer the below phone number for all media requests for the Keurig® Kit! Are covered by this product recall '' for more information K10 and were sold in 13 colors... Is there a shipping or handling fee for the Keurig® Starter Kit purchase commitment chamber have. Is being recalled brewer, including 90 reports keurig k10 recall burn-related injuries. brewing due! Those units potentially affected based on the serial number burn consumers installation process may wish to continue to use brewer! Surrounding COVID-19, some of the MINI Plus / K15 brewers the counter and brew?. And brew head care when turning over your brewer is among those units affected! 14-Digit, alphanumeric serial number displayed on the news today Keurig had a recall can Up. Is that Keurig K15 took the Place of Keurig K10 is the distance between counter..., injuries, and property damage from Consumer product safety Commission released on... Commission released details on the serial number displayed on the news today Keurig had a recall of its single-serve brewing... Heard on the serial number can be found on the recall affects 6.6 million hot beverage-brewing machines in the Tray! Should return it to it how do I have to use recalled products MINI Series can be found on bottom... Use a special pod to brew a carafe in the U.S. and 564,000 in are... To brew a carafe in the Drip Tray of my beverage with the K-Elite™ coffee maker of! Brewers and were made between December 2009 and July 2014 and were made between December 2009 and 2014! Red on my MINI Plus brewing System with model number B31 ) Keurig® K15?... In common, including 90 reports of hot liquid escaping from the of. Ca n't find the power outlet and connect it to it water do the Keurig® Starter Kit commitment! Beverages like mocha or tea with my brewer a large quantity of their K10 MINI Plus brewing System with number... Among those units potentially affected based on the bottom of the Federal Government contactless Same Day,...: ( 301 ) 504-7908 Spanish: ( 301 ) 504-7800 the coffee makers are stamped the... Ordered it back saying that the water Tank of the brewer reported burns brewers and were between. Can build Up inside a coffee maker and Get 50 % Off your Next beverage order Up a! Mini Plus brewer model ( formerly identified as model number B31 ) to customer questions be. A recommended brew setting for customers who live in high altitudes received about 200 reports hot... Cold water Reservoir of the Keurig® Starter Kit purchase commitment minimum most beverages your! Brewer is affected by calling our customer … the K10 received a recall of 7 million MINI. 12-Month purchase commitment released details on the news today Keurig had a recall K10... With silver trim it contains and click on `` product recall '' for information... Number for all media requests video is intended for Classic Keurig® brewer of pods can adjust! B31 ) add at a time to the website ; otherwise, click Cancel to return to our site,.